Terms

Terms and Conditions

Payment

Payment can be easily made via an online transfer or through PayPal transaction.

The lead time will commence once payment has been received and cleared. Typical lead times are approximately 3 weeks or as stated on the individual item listing on the website.

All lamps and lampshades are made to order by hand, the final cost will be non-refundable, unless the item is faulty or damaged on arrival.

Should the design specification change then the final price will be subject to vary.  Any price changes will be agreed with prior.

Delivery

Your purchase will be dispatched once the final payment has been received and the items construction is complete.

All delivery costs will have been agreed prior to confirmation of the sale. 

At this stage we only delivery within the UK.

If the goods are to be rescheduled for a second delivery attempt then there may be an additional charge payable by the client for organising this.

Returns

As all items are bespoke and made to order, the final project cost is non-refundable, unless the item is faulty or damaged on arrival.  Should a return be granted under special circumstances agreed with ourselves then you the customer will need to cover all shipping costs involved for a safe return with all original packaging.

If an item is broken or faulty on delivery then a full refund will be offered.  Earth will be responsible for organising the return courier details.  If the item can be repaired then this service will be offered.

Earth uses a secure courier company and cannot accept responsibility for damage in transit should the client wish to use another delivery method.

Design & Copyright

As all lampshades are made to order by hand, designs may vary slightly each time. 

The technique for dyeing the fringes and fabrics is achieved each time individually by hand,  this means the finished shade strength and shape may vary slightly each time.

All efforts have been made to display as accurately as possible the colours, texture and quality of each product on the site.

All logos, products, images, graphics and text on the website is the property of Earth and cannot, under any circumstances be reproduced or without the prior written consent of Earth.